Arrival and departure
On the day of arrival the rooms are available from 3 pm. If you arrive after 6 pm, we ask you to inform us by telephone, +41 81 851 55 00.
Without your information, the rooms are released from 7 pm.
Bank details
Graubündner Kantonalbank
CH-7530 Zernez
IBAN: CH91 0077 4010 3596 64100
BIC/SWIFT: GRKB CH 2270 A
Raiffeisenbank Engiadina Val Müstair
CH-7530 Zernez
EUR Konto
IBAN: CH05 8080 8003 7443 9760 3
Car park
Behind our hotel there is a large free parking space (we are not liable for pariking damages).
Cancellation policy
• Up to 5 days before arrival: full cancellation possible without cost consequences
• Less than 5 days before arrival: 80% of the agreed package price
• Cancellations must generally be made in writing
• No reimbursement is guaranteed for services not used and for early departure
• We recommend taking out cancellation insurance
Children’s prices
In the parents’ room with two full-paying guests:
- Child from 0 to 3 years free
- Child from 4 to 7 years CHF 35.00
- Child from 8 to 11 years CHF 45.00
- Child from 12 to 15 years CHF 55.00
Half-board
Half-board includes a 4-course gourmet evening menu. You have the choice between a meat dish or a vegetarian menu.
• 1 to 2 days CHF 35.00 per person / day
• from 3 days CHF 30.00 per person / day
Non smoking room
In our hotel all rooms are non-smoking-rooms.
Package
Package deals are not cumulative. No reimbursement is guaranteed for services not used and for early departure. Packages can only be booked via the website odt the hotel.
Payment options
• Cash payment in CHF and EURO
• EC-Direct / Maestro
• Postcard
• Credit cards: VISA and Mastercard
• Twint
Tourist tax
CHF 2.70 per person / day – CHF 1.35 per child / day.
Vacation with a dog
Dogs are welcome. Please understand that dogs have no access to the dining room and the lawn. We only accept one dog per room. For the accommodation of your four-legged friend, we charge CHF 20.00 per day, without food.
We kindly ask you to keep your dog on a leash in the entire hotel area in order to avoid disputes with other dogs and to not disturb other house guests. Please bring a dog blanket.
VAT number
CHE-379.305.010 MWST
WiFi
Free WiFi throughout the hotel, not in the rooms of the Chasa Turistica.
